dad and son in lobby of medical center

Patients & Families

COVID-19 Service Changes

We want you to be involved in all aspects of your child's care. We're here to listen to you and answer questions in a way that you and your child will understand.

Whatever your child's condition, your whole family may experience stress. That's why we want you to have some helpful information before you visit us.

Your Child's Visit

Whether for an everyday check-up or a special procedure, visiting the doctor can be challenging.

  • Take care of the logistics ahead of time: Where you're going to park, what you need to check in and other details you'll need for your child's appointment.
  • See the most recent test results and doctor's notes in your child's medical record.
  • Right now, we're taking extra steps to protect your child and family. Visitors are limited at the hospital and clinics. See our current visitor restrictions.

Staying Overnight

Will your child stay overnight or longer? You may have questions on how to prepare.

Learn what to bring, what your child needs to pack, lodging options for you and your family: Get all the details on planning for your child's stay at the hospital.

We're currently testing all patients staying in the hospital for COVID-19. This helps protect your family, other patients, and our team members, and it ensures sure your child gets the right kind of care. See our FAQs on hospital patient testing.

Choosing UVA a Second Time

Penn had a serious heart condition when she was born. But, because her sister was treated at UVA for her own heart condition, Penn's parents immediately chose UVA for Penn's treatment. View the Choosing UVA a Second Time transcript.