At the hospital, a designated visitor can stay with a child 24/7 in the:
- Child's hospital room
- Children’s emergency room
- Pediatric intensive care unit (PICU)
- Pediatric acute care
- Neonatal intensive care unit (NICU)
In most areas, a second visitor can be designated. Only one visitor can stay at the bedside at a time (with some exceptions). Designated visitors can switch only once a day.
All patients staying in the hospital are tested for COVID-19. This makes sure your child gets the right kind of care. It also helps protect your family, other patients, and our team members. See our FAQs on hospital patient testing.
Parents and visitors won't need to a COVID-19 test to see the patient.
Registration & Admission Information
If your child's hospital stay was planned, the doctor's office will give you information about where to go to be admitted.
The information we ask for is required by law or we need it for your child's care. All information is kept confidential, unless we are required or allowed by law to release it.
You’ll be asked to sign admission and consent forms.
If you want to restrict what information is shared with others about your child's medical condition, please let us know and we'll work to accommodate your request.
Visit a Patient Virtually
Using a personal phone or tablet, family and friends can connect with a patient through video, voice chat or text.
To do so:
- Pick an app you and the patient feel comfortable using. You and the patient must use the same one (like Skype, for instance).
- Patient must connect to the free hospital Wi-Fi.
- Agree on a time to meet and connect over the web.
Hospital team members can help patients connect to Wi-FI and set up a virtual visit. There are also a very limited number of devices available for patients who may not have one.
When Your Child Needs Care
Being hospitalized can be scary for a child, siblings and even parents and caregivers.
Children adjust better when they’re given age-appropriate information and when they have family with them.
We encourage you to be with your child as much as possible, ask lots of questions and find support from family or friends.
Ask your child's nurse or social worker for help or for more tips and information about how to prepare for your child's hospitalization.